All brand names & trademarks are
the property of their respective
holders and while we make
reference to brand name
merchandise we may be in no way
endorsed or associated by these
companies.
Major Credit Cards &
Your Check Accepted
Click here for  
Credit Card
Authorization
Form
Privacy Policy
Copyright 2000-2006 Rapid Copier Service Co. 215-942-9766 / Fax 215-942-9768
Service  /  Sales  /  Supplies & Parts  /  Dealer Services  /  Contact Us
Recapping what we do.......


Does Your Service Company Fix It Right, The First Time?
With experience in the office equipment industry since 1976, We have what it takes to get the job done right the first time. We service just about all makes
and models of copier, printer and fax equipment.  Yes, We even have Ink Jet repairs. At Rapid Copier Service, You come first!

When your Copier, Printer or Fax is down, You need it serviced quickly by a trained technician who can get it working on the first visit.  This is a simple
concept yet, most office equipment service companies still don't get it.  At Rapid Copier Service, we know how costly it is to have a copier, printer or fax that
is down.

  • Are You Looking For Fast, On-Site Service?
Rapid Response time through-out our service area which covers eastern to central Pennsylvania, all of New Jersey, Staten Island NY, Delaware and parts
of Northern Maryland.  We also have nights and weekend service available (with an appointment).  What sets us apart from our competitors is our true and
honest commitment to your needs.

  • Low Cost Maintenance Contracts & Service
We can in some cases save you up to 50% on service, supplies, PM kits, maintenance agreements and equipment.  Ask about our exclusive Pre-Paid
service call plans that will save you big dollars.

Perhaps you would like a quote on a new or pre-owned unit or leasing information.  Contact our sales department and we will be happy to provide you
with all the information you need.

  • Discover How Easy It Is To Get Great Service
Please feel free to look around our site, And if you need one of our factory trained technicians to rescue your office equipment from a pending disaster we
will be there.  Providing quality service's and products to the professional home office up to the large multi-user establishments.

That's what we do and we do it good!!!
  • Ethics
From time to time we encounter machines that have suffered extensive damage as the result of mis-use, worn out beyond repair,  power surge or
lightning strike. Situations occasionally arise where replacement of the machine is more practical than repair. We'll give you an honest opinion as to
whether or not the repair of your machine is a cost effective investment. In the unlikely event that your machine is found to be not worth fixing, you will still
owe us for the service call, travel and evaluation of the equipment and we will be happy to point you in the right direction for a replacement unit even if the
equipment is not purchased from us!  Getting you up and running is our number ONE priority!
Quality Policy Statement
Customer satisfaction is our number one priority.  We assure
satisfaction through delivering top quality workmanship and listening
to our customers.  We stand behind our word.  Every associate of
Rapid Copier Service takes pride in their work.  
Our outstanding reputation, built on this foundation, is a true measure
of our performance.  We are reliable, trust worthy, and dedicated.  
At Rapid Copier Service, we deliver 100% satisfaction,  and nothing
less will do.
Click below to read our
Basic Service Policies:
Rapid Copier Service Co
All About Us and How We Operate
Welcome to Rapid Copier Service Co on the Internet.  
We are a family owned SERVICE DRIVEN company that
can provide you with QUALITY service's and products
from the best manufacturers.  

Getting Your Office Equipment Repaired in the Philadelphia PA area.........
What’s your experience with your current office equipment service company?

How would you like to have an experience that is not only cost saving but pleasurable?
We have been providing
Rapid, dependable office equipment servicing in the Delaware Valley area since 1991. We have helped
hundreds of small and large businesses maintain an uninterrupted work flow with quality service at half the cost. Many businesses
these days are looking closer at their office equipment costs and searching for better options. Most large office equipment  dealerships
in the area charge at least $150 per hour and some of them charge $150 just to show up, whether they fix your machine or not. Our
service is less than half the price at $45 per half hour and we stand behind our service with a guarantee that your problem will stay
fixed.

If you are shopping around for lower cost and better support than you are currently getting from your dealer let us explain how we are
different. We identified many years ago that the Delaware Valley, Tri-State area needed a different choice than the traditional office
equipment dealer that has their focus on large corporate accounts.
Rapid Copier Service is the areas smart choice. We maintain a
limited number of clients so we can always give quality, personalized service; bigger does not mean better when it comes to repairing
your office equipment. If you’re tired of office equipment dealers high cost service calls and maintenance contracts then it’s time for a
different choice. If you want someone that knows who you are when you call and cares that your office equipment is not down for long
periods of time then we are the right choice for you.

Rapid Copier Service vs.The large dealer on office equipment repair. Philadelphia area is much like other big cities, it has big copier
dealerships that have thousands of customers and employ hundreds of technicians. This is great for them, a big city equals big
profits.... but, is this good for you as a customer? We say no and we’ll tell you why. The number one problem is that with a big dealer,
you are just a number. When a dealers top priority is making sure their large corporate contracts are taken care of, guess where that
leaves small and medium size businesses. At the bottom of their list, right. Maybe you are already experiencing the effects of being at
the bottom of the list. Is it hard getting your issues and concerns herd by someone who cares? Does your company suffer in the areas
of response time, frequent call backs, high supply cost. That’s not the way it works at
Rapid Copier Service, we listen to all our
customers concerns. We want to know if something is not working for you, so we can provide the best service possible.

Another problem you may be experiencing with your current service experience is the technician’s attitude. With the big dealers the
technicians are underpaid and overworked and the end result is bad service for you. Not only are they paid very little but with
thousands of customers, they often won't see the same customer again for months. You might not think this is a problem until you get
into the mind of that technician. He is underpaid and overworked and he knows that the next time you call in for service, he has a 1 in
100 chance of it being him. This breeds a hit and run type of service for you. Quick fixes and a high service call ratio with numerous
call backs and reoccurring problems. All you have to do to know this is true is to ask your secretary what she thinks of your current
office equipment service. This is just another example of big dealer profits equaling a bad end result for you, the customer. We’ll make
sure your bottom line never suffers because of bad office equipment service. As an Independent dealer, we maintain a limited number
of service contracts. That way we can make sure you always get the personal attention you deserve. Our top priority is you, our
promise is great service at a great price. Contact us for immediate service or get a quote on a service contract that is suited to YOUR
needs.

At Rapid Copier Service, we pride ourselves on building long term relationships with our customers (many have been with us since our
start up in 1991!) by providing superior, service, products and value.

Rapid Copier Service has been in business since 1991 and has an earned a reputation for excellence. Our philosophy is simple: we make
a promise and we follow through, giving you the best in the business when your office equipment needs a little attention from a real
caring and professional service organization (that would be us).

We pledge to always be the best we can be in the office equipment service business.  We hope you can see the value of what we offer
and hope to build a business relationship with you.  Thank you for your consideration.

Sincerely,
Rapid Copier Service
lllRapid Copier Service Co
Service Solutions for Copiers, Printers, Multi-Function, & Faxes
Serving Eastern to Central PA, All of NJ, Staten Island NY, DE and Northern MD.
For
RAPID service please call:
215-942-9766 * outside PA 1-866-891-1620
Fax 215-942-9768 Or, you can e-mail your service call or question to Repair@RapidCopier.com
And we will reply shortly.
1-866-891-1620
*CLICK HERE to get our
INFORMATION SHEET (PDF)*